Terms of service
Last updated: February 2026
This website is operated by Kansū Works Ltd., a company registered in England and Wales, whose registered office is at 86-90 Paul Street, London EC2A 4NE, England. Throughout the site, the terms "we", "us" and "our" refer to Kansū Works Ltd. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"). These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions, you may not access the website or use any Services. Any new features or tools added to the store shall also be subject to these Terms. We reserve the right to update or replace any part of these Terms at any time by posting changes to this page. Your continued use of the site following any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., who provide us with the e-commerce platform that allows us to sell our products and Services to you.
Section 1 – Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence. You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction (including copyright laws). You must not transmit any worms, viruses, or code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
Section 2 – General Conditions
We reserve the right to refuse Service to anyone for any reason at any time. Your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from us.
Section 3 – Accuracy, Completeness and Timeliness of Information
We are not responsible if information on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk.
We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.
Section 4 – Modifications to the Service and Prices
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice. We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.
Section 5 – Products or Services
Certain products or Services may be available exclusively online through the website and may have limited quantities. They are subject to return or exchange only according to our Refund Policy, without prejudice to your statutory rights.
We have made every effort to display product colours and images as accurately as possible, but we cannot guarantee your monitor's display will be accurate. We reserve the right to limit sales of our products to any person, geographic region or jurisdiction on a case-by-case basis. We reserve the right to discontinue any product at any time.
Section 6 – Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household or per order. If we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time of order.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store, and to promptly update your account and payment information so we can complete your transactions. For more details, please review our Refund Policy.
Section 7 – Your Statutory Rights (UK Customers)
Nothing in these Terms of Service affects your statutory rights as a consumer under UK law. In particular:
- Consumer Rights Act 2015: Goods must be of satisfactory quality, fit for purpose, and as described. If they are not, you may be entitled to a repair, replacement, or refund.
- Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2014: You have the right to cancel most online orders within 14 days of receiving your goods without giving any reason. You must notify us of your wish to cancel within this period. Once cancelled, we will refund the cost of the goods within 14 days of receiving the returned items. Return shipping costs are your responsibility unless the goods are faulty or incorrectly described.
To exercise your right to cancel, please contact us at orders@kansuworks.com or use our Return Portal.
Section 8 – Optional Tools
We may provide you with access to third-party tools over which we have no control. Such tools are provided "as is" and "as available" without any warranties or conditions of any kind and without any endorsement. We shall have no liability arising from your use of optional third-party tools. Any use of such tools is entirely at your own risk.
Section 9 – Third-Party Links
Content, products and Services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party materials, and we are not liable for any harm or damages related to the purchase or use of goods or Services from third-party websites. Please review third-party policies carefully before engaging in any transaction.
Section 10 – User Comments, Feedback and Other Submissions
If you send us creative ideas, suggestions, proposals or other materials (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use any comments you forward to us. We are under no obligation to maintain comments in confidence, pay compensation for any comments, or respond to any comments.
You agree that your comments will not violate any third-party rights, contain unlawful or abusive material, or contain any malware that could affect the operation of the Service. You are solely responsible for any comments you make and their accuracy.
Section 11 – Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
Section 12 – Errors, Inaccuracies and Omissions
Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times or availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.
Section 13 – Prohibited Uses
In addition to other prohibitions set out in these Terms, you are prohibited from using the site or its content:
- For any unlawful purpose or to solicit others to perform unlawful acts
- To violate any UK or international regulations, rules or laws
- To infringe upon or violate our intellectual property rights or those of others
- To harass, abuse, insult, harm, defame, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability
- To submit false or misleading information
- To upload or transmit viruses or any malicious code
- To collect or track the personal information of others
- To spam, phish, pharm, pretext, spider, crawl, or scrape
- For any obscene or immoral purpose
- To interfere with or circumvent the security features of the Service or any related website
We reserve the right to terminate your use of the Service for violating any of the prohibited uses.
Section 14 – Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of our Service will be uninterrupted, timely, secure or error-free. The Service and all products delivered to you are (except as expressly stated by us) provided "as is" and "as available" without any representation, warranties or conditions of any kind.
To the fullest extent permitted by applicable law, Kansū Works Ltd., our directors, officers, employees, affiliates, agents, contractors, suppliers, Service providers or licensors shall not be liable for any indirect, incidental, punitive, special or consequential damages of any kind arising from your use of the Service or any products procured using the Service.
Nothing in these Terms excludes or limits our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; any liability that cannot be excluded or limited under applicable UK law, including your rights under the Consumer Rights Act 2015.
Section 15 – Indemnification
You agree to indemnify, defend and hold harmless Kansū Works Ltd. and our affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, suppliers and employees from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.
Section 16 – Severability
If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. This shall not affect the validity and enforceability of any other remaining provisions.
Section 17 – Termination
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgement you fail, or we suspect you have failed, to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
Section 18 – Entire Agreement
These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us, and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals between you and us.
Section 19 – Governing Law and Disputes
These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer resident in Scotland or Northern Ireland, you may also bring proceedings in your local courts.
If you have a complaint, please contact us first at hello@kansuworks.com and we will do our best to resolve it. The European Commission's Online Dispute Resolution platform is available at ec.europa.eu/consumers/odr.
Section 20 – Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates to our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Section 21 – Contact Information
Questions about the Terms of Service should be sent to us at hello@kansuworks.com.
Kansū Works Ltd.
86-90 Paul Street, London EC2A 4NE, England
hello@kansuworks.com